Logo Primary’ sole purpose is to maximize the visibility of brands with a captivating, professional and unique logo design. We are not responsible for any:
Logo Primary refund policy is not applicable in the following cases:
Note:Logo Primary has the complete right to reject/cancel any logo or project order or contract with the customer in case of critical managerial discretion. Once claiming or availing the refund, you will have no right to use the logo design concepts for any purpose or activity as they will remain the sole property of Logo Primary. In case of breach of agreement, Logo Primary has full rights to take action through the Copyright Acquisition of the Government Copyright Agencies to ensure legality.
You are recommended to communicate with our dedicated sales representative for claiming your refund through:
After we receive your request for a refund, our dedicated customer representative will reach out to you as soon as possible to access and approve your refund request in the best way possible.
At Logo Primary we entertain clients with Money Back Guarantee for 100% satisfaction. Ensure to contact us within 30 days of order placement to get your money back. Money-Back Guarantee is not valid in case of a revision request for any logo design sample or concept. Once you get a refund, you have no right to use the initial concept or design.
Logo Primary is not responsible for any loss, damage, liability, and expense or legal dispute causes due logo design that is developed by our team as per the requirement of the customer.
Logo Primary hold the right to take legal action in case of customer breach these terms and conditions in any way. However, we prefer to suspend user access to our website by blocking the IP address. In case of fraud, we might move on to court proceedings against the fraudulent person.
The project will be deemed as closed in case of no response or lack of communication between the client and our customer support representative for 30 days. A project is considered a closed project that has been either fully accomplished or wasn’t claimed for at least 30 days. After skipping the mentioned time frame Logo Primary would not be responsible for revision, partial refund or money-back guarantee.
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